Join our mailing list!
(Your shopping cart is empty)
Diane Publishing Books
Criteria for Performance Excellence: Baldrige National Quality Program (2006)
Harry S. Hertz (ed)
The Baldrige Criteria (BC) have been used by thousands of U.S org. to stay abreast of ever-increasing competition & to improve performance. You can use the BC to assess performance on a wide range of key bus. indicators: customer, product & service, financial, human resource, & operational. The BC can help you align resources; improve commun., productivity, & effective.; & achieve strategic goals. The 2006 Criteria include 19 simple new questions, one for each of the BC Items: leadership; strategic planning; customer & market focus; measurement, analysis, & knowledge mgmt.; human resource focus; process mgmt.; & results. While the questions are simple, they get at the core of how your org. operates today & how you prepare for the future.
Kilims: Decorating with Tribal Rugs
Just Horses: Living with Horses in America
Travelerís Self Care Manual: A Self Help Guide to Emergency Medical Treatment for the Traveler
Secret Agenda: One Manís Fight Against High-Tech Terrorists & Their Biological & Nuclear Weapons of Mass Destruction
Share your knowledge of this product with other customers...
Be the first to write a review
Diane Publishing Co
PO Box 617
Darby, PA 19023-0617
Become an Affiliate
Send Us Feedback
Copyright ï¿½ 2004 Diane Publishing Company. All Rights Reserved.