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Army Health Care: Progress Made in Staffing and Monitoring Units That Provide Outpatient Case Management, but Additional Steps Needed
Randall B. Williamson (au)
In Feb. 2007, a series of Washington Post articles disclosed problems at Walter Reed Army Medical Center, particularly with the management of servicemembers receiving outpatient care. In response, the Army established Warrior Transition Units (WTU) for servicemembers requiring complex case management. Each servicemember in a WTU is assigned to a Triad of Care (ToC) -- a primary care manager, a nurse case manager, and a squad leader -- who provide case management services to ensure continuity of care. The Army established staff-to-servicemember ratios for each ToC position. This report examines: (1) the Army's ongoing efforts to staff WTU ToC positions; and (2) how the Army monitors the recovery process of WTU servicemembers. Illus.
Years of Renewal
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